US airline memo to workers: Please don’t duct-tape passengers

The submit US airline memo to staff: Please don’t duct-tape passengers appeared first on TD (Travel Daily Media) Travel Daily.

A passenger on a Frontier Airlines flight yelled for assist after he was duct-taped to a seat by airline workers; he was restrained after he allegedly assaulted attendants.

United Airlines has reminded staff to not restrain unruly passengers with tape, a transfer that comes after a number of airways lately made headlines after movies have been shared on-line of their flight crews doing simply that.

“Please remember that there are designated items on board that may be used in difficult situations, and alternative measures such as tape should never be used,” John Slater, senior vp of inflight providers at United Airlines, mentioned in a memo shared with inflight crews on Friday that was obtained by USA Today.

Slater inspired staff to de-escalate “difficult situations calmly,” together with “discussing the scenario with the Captain, Customer Service Representative and Ground Security Coordinator”.

A United Airlines spokesperson confirmed to USA Today that the coverage just isn’t new however a reiteration of present security pointers.

There has been a spate of unruly passengers being duct-taped to their seats within the US.

However, the memo is dealing with backlash from a significant union representing flight attendants. Sara Nelson, president of the Association of Flight Attendants-CWA, mentioned the discover is “a sick advertising and marketing stunt by the airline that eliminated the duct tape from cabin in 2014”.

“The ‘essential’ workers on the frontlines deserve support and respect,” Nelson tweeted, calling for an apology from United Airlines.

United Airlines declined to touch upon Nelson’s tweet.

The memo comes as airways have seen an uptick in incidents with passengers. The Federal Aviation Administration on Tuesday tweeted that they’ve documented 3889 unruly experiences for the reason that starting of the 12 months and 2867 experiences of passengers refusing to put on masks through the ongoing coronavirus pandemic.

A lady was restrained to her seat with tape on an American Airlines flight in July after allegedly making an attempt to open the airplane’s door and attacking a flight attendant. This month, flight attendants on a Frontier Airlines flight restrained a passenger with duct tape after he allegedly punched and groped crew members.

The submit US airline memo to staff: Please don’t duct-tape passengers appeared first on Travel Daily.


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